Contact us

For general inquiries, contact us from 9am to 5pm, Monday to Friday, at 020 8747 5620 or info@dkms.org.uk. Press inquiries can be directed to Press@dkms.org.uk. Outside of these hours, please leave a message using the 'Contact us' button. We will reply to you during the next working day.
Frequently Asked Questions (FAQs)
Find answers to common questions about our work including the registration process, making a blood stem cell donation, and volunteering with us.
General enquiries and Registering as a donor
If you have questions or want to find out more about the work of DKMS, get in touch. Also support for our registered donors and anyone wishing to find out more about the registration process and blood stem cell collection processes
Patient and Families enquiries
Contact us to learn how we assist in finding matches. We're dedicated to supporting you every step of the way.
Press enquiries
If you have questions or want to find out more about the work of DKMS, get in touch.
Update your details
If you are identified as a matching donor, it is important that we can contact you. Please keep us updated with any changes to your personal details.

Our offices

DKMS UK
Ashburnham House, Castle Row, Horticultural Place, Chiswick,
London W4 4JQ
020 8747 5620
Get involved, support our mission
Join the register, raise awareness, do a fundraising challenge - you choose!